5 Ways Marketers Can Keep Updated on Facebook Changes

By Rachel Sprung
Published May 7, 2013

Are you struggling to keep up to date with the latest Facebook changes?

Are you conducting activities that are against Facebook’s policies?

It isn’t easy to keep up with all of Facebook’s updates.

Here are 5 ways marketers can stay up to date on Facebook updates and policy changes.

Just like businesses keep their Facebook Pages updated with the latest announcements from their company, Facebook also keeps their Pages updated to inform their users about the latest changes and announcements.

In particular, Facebook for Business, Facebook for Privacy and the Facebook blog often post updates when there is a change to their guidelines.

Facebook for Business takes you step by step to create a business Page that is effective but also follows their guidelines.

Facebook for Business Page to learn how to reach the right audience.

The Facebook and Privacy Page post an update every time they revise a guideline or policy.

In addition, they post tips every week to make sure people are informed about some of the changes that they made previously. Following this Page will allow you to stay up to date when there is a new announcement and also stay informed about older policies.

Facebook and Privacy Page, how to exercise your choice to share what you want.

Here's an example of a Facebook and Privacy update.

Finally, you can find updates on the Facebook blog.

You can add the Facebook blog to your RSS feed so you receive a notification every time there is a new post. This can help you gather real-time information to make sure your presence online is always relevant.

Facebook blog where you can find out what's happening behind the scenes at Facebook.

Technology journalists jump at the news of a Facebook update. One of the best ways that we as marketers can stay updated on this topic is to follow technology journalists or even the Facebook tag on websites like TechCrunch or Mashable.

To find the tag, scroll to the bottom of an article and you will see at least one tag on the article.

To find all Facebook articles on TechCrunch, you can go here.  This will allow you to quickly and easily find all of the latest updates to Facebook in one place.

The Facebook tag on TechCrunch.

A hack to get Facebook updates as soon as they happen is to set up a Google Alert with the term “Facebook Privacy.” That will send an email right to your inbox with any articles that are written about updates to Facebook guidelines or new privacy rules. And you can be sure that there will be a ton of articles written whenever Facebook updates anything.

Once you create your Google Alert, type in “Facebook Privacy” as your search query.

You can choose what type of results you want, whether its news, blog articles, videos, discussions, books or everything. You can choose the frequency you wish to receive these updates and the number of updates you would like. Finally, you can insert your email address to let them know where you want the results delivered.

Facebook Privacy Google Alert setup.

After that is set up, you will receive emails that look like the image below. They will separate your information by the type of result, allowing you to be instantly notified when there is something important to know about Facebook.

Facebook Privacy Google Alert Preview.

AllFacebook is the unofficial Facebook blog that can be a great resource for anything new that is posted about Facebook. They consistently update their website with new information on Facebook, whether it be news about their guidelines and privacy issues or just general updates that marketers should know about.

In addition, they host an annual conference called the AllFacebook Marketing Conference in San Francisco where attendees can learn even more about marketing with Facebook.

The AllFacebook blog.

AllFacebook Marketing Conference coming in June 2013.

In addition to the blog articles you can read and conferences you can attend to learn more about Facebook updates, there are many thought leaders who can be great resources to learn everything you need to know to market on Facebook.

People like Mari Smith, Andrea Vahl and Pete Cashmore are great resources to follow on Twitter and stay updated on Facebook news.

When there is something that marketers need to know, you can be sure they will be discussing it and sharing their knowledge on the subject.

You can also read Social Media Examiner’s This Week in Social Media articles published every Saturday to stay current on the latest Facebook updates and other social media news.

Review Facebook Updates and Policy Changes Regularly

By staying up to date on any announcements and blog posts that are written on Facebook marketing, you will be able to create relevant and effective campaigns on Facebook and take advantage of all that Facebook has to offer.

With the constant changes to Facebook policies, it can be a scary task to market on Facebook. However, don’t hesitate as Facebook is a great way to generate leads for your business and show off your company or brand.

What do you think? What other ways have you stayed up to date with new Facebook policies? Leave your questions and comments in the box below.

About the Author, Rachel Sprung

Rachel Sprung is at the Brand & Buzz Coordinator in the Marketing department at HubSpot. Her responsibilities include managing marketing events including HubSpot's annual conference INBOUND. Other posts by Rachel Sprung »

http://www.jretechnology.com

How to Improve Your Social Media Calls to Action

By Heidi Cohen
Published April 25, 2013

Is your audience responding to your social activities?

Have you integrated the right calls to action into your social media strategy?

A call to action is a way for you to entice your social media audience to focus their attention on the next action you want them to take.

Here are seven steps for crafting calls to action to get your social community to do what you’d like them to and transform your social media marketing to get the results you want.

Your call to action should encourage readers to engage with you further.

You’ll want to break the activity into smaller steps that make sense to your audience. You can lose prospects at each step of the process, so you want to make it very easy for them.

Make readers an offer they want. What will get prospects to commit now? Your offer will vary based on your business and where the prospect is in the sales process. You can consider offering white paper downloads, ebooks, ongoing emails, discount coupons and/or free consultations.

You’ll need to answer the question, “What’s in it for me?” This is what your prospects want to know.

And your request must make sense to them. This means not asking prospects to purchase if they’re still in an information-gathering mode.

So you’ll want to assess the tradeoff prospects are willing to make. From a participants’ perspective, going to the next step means they have to consider if it’s worth their effort and social capital. Consider the 90%/9%/1% ratio of social media engagement.

On social media platforms, participants tend to follow a 90% view, 9% share and 1% create.

Skip the promotion. People active on most social media platforms are focused on socializing and aren’t prepared to buy.

Among the exceptions are blogs, Tumblr and Pinterest. These social media venues encourage sales by providing valuable content that persuades, not merely promotes.

For example, below are three sample implied calls to action. King Arthur’s Flour offers recipes with enticing photos and explanations of baked goods with links to their product.

King Arthur’s Flour blog has several calls to action above the fold.

By contrast, Target uses Tumblr to show customers the fashion backstory and how to style their clothes. There’s no “Buy, Buy, Buy” in their content. They use social media sharing and notes to build customer excitement and engagement pre-purchase.

Target Style’s Tumblr for their Spring 2013 Collection featuring Prabal Gurung.

Remember, you want to give your readers a reason to act.

Provide sense of urgency. Remember you’re not just competing against other retailers for the same item or other tradeoffs; your bigger opposition is customer inaction. It’s much easier for prospects to click to the next shiny item. Tests by Marketing Experiments proved that increasing the urgency of the call to action improved response.

Make people an offer they can’t refuse. Give them a one-time offer to encourage a response. Realize, however, they may only buy when you provide coupons going forward.

Like other aspects of your content, formatting matters! Here are some points to consider.

Use a contextually relevant presentation. Your offer should make sense based on the social media platform where it appears. Use a consistent voice and language to represent your 360° brand.Make your call to action stand out visually. Use color, typography and wording to enhance presentation of your call to action.Qualify your offer. Make readers feel that opportunities are limited or time-sensitive. For example, “There are only 100 tickets left”.Limit selection choices. Don’t give prospects too many options or you’ll suppress response because readers will put off acting because they need time to consider your offer.Place calls to action in multiple locations on your pages. Take the “Don’t make me think” approach. Don’t assume using only one call to action will yield optimal results. For example, put social sharing buttons at the top and bottom of articles.Keep calls to action above the fold. Make your call to action visible so your offer isn’t dependent on participants scrolling down. Similarly, have a persistent banner or other calls to action below the fold.Put call-to-action options in order of importance. While you can present more than one call to action, make the hierarchy of importance clear to participants. The more important option should be bigger, shown first or be given more prominent positioning.Include social sharing. Ask participants to share your offer with their social network by using social sharing buttons. L.L.Bean Million Moment Campaign uses social media calls to action on Twitter, YouTube, Google+ and Foursquare, as well as at live events and on their blog.

This is one of the biggest reasons calls to action don’t work. Send prospects to the appropriate step in the purchase process.

Make sure you use the same wording and graphics. The goal is to show continuity. Don’t let the reader think that you’ve sent them to the wrong place or they’ll leave.

Use of implied call-to-action on King Arthur Flour recipe for Morning Glory Muffins.

King Arthur’s Flour links to Morning Glory Recipe have a consistent look and feel.

Tailor landing pages to increase results. HubSpot research found that using more landing pages yielded better results. This makes sense because it translates to more targeted offers.

HubSpot chart showing the increase in the number of landing pages results in increased leads.

Every element of your call to action can be tested. When testing, only modify one factor at a time or you won’t know what caused the change. Among the attributes to test are:

Text. Check the text on buttons as well as information surrounding the call to action.Color. Take a holistic view of color. Consider the text and button colors, the background and the use of white space around the call to action.Graphics. Test the use of photographs and other images.Size. Assess the size of the call to action relative to the rest of the content.Placement. Consider where on the page the call to action appears.

How can you measure your results? You want to track the impact of your social media calls to action back to your original objectives. Here are some metrics to track:

Impressions are the number of people exposed to the call to action.Click-throughs are the number of people who take action.Click-through rate is the percentage of people who checked out your offer out of the number of people who saw it.Completions are the number of people who filled out your form and submitted it.Completion rate is the percentage of people who complete your form out of the number of people who clicked through.

Are Your Social Media Calls to Action Working for You?

Social media calls to action are a necessary element of any social media marketing implementation. They nudge prospects, customers and the public to take action that’s trackable.

When a call to action is in alignment with your business goals, it can help you get measurable results that support your key marketing objectives.

What do you think? Have you used social media calls to action? If so, what were your results? If not, what has held you back from doing so? Leave your questions and comments in the box below.

About the Author, Heidi Cohen

Heidi Cohen is an actionable marketing expert. As president of Riverside Marketing Strategies, she increases profitability with innovative marketing programs. Heidi shares actionable marketing insights as HeidiCohen.com's chief content officer. Other posts by Heidi Cohen »

http://www.jretechnology.com

YouTube Paid Channels: This Week in Social Media

By Cindy King
Published May 11, 2013

Welcome to our weekly edition of what’s hot in social media news. To help you stay up to date with social media, here are some of the news items that caught our attention.

YouTube Launches Paid Channels: YouTube Paid Channels is “a pilot program for a small group of partners that will offer paid channels on YouTube with subscription fees starting at $0.99 per month. Every channel has a 14-day free trial, and many offer discounted yearly rates.” YouTube will be rolling Paid Channels out more broadly in the coming weeks as a self-service feature for qualifying partners.

"For example, Sesame Street will be offering full episodes on their paid channel when it launches."

LinkedIn Today Offers New Channels: LinkedIn Today’s design has changed with the new Channels “to make it easier for you to discover and share professional news and insights. Through Channels, you can follow broader topic areas that cross multiple industries and professional sectors.”

LinkedIn Today has a new design and new Channels.

Discussion From Our Networking Clubs: Thousands of social media marketers and small business owners are asking questions and helping others in our free Networking Clubs. Here are a few interesting discussions worth highlighting:

Klout Announces Preview Release of Klout Experts: Klout Experts will give users a platform to answer questions on their areas of expertise. During this preview period, Klout Experts are available to select users. You can also request early access to Klout Experts by signing up for the waitlist.

"Influencers who take part in Klout Experts will have the opportunity to have their answers seen by millions of people using Bing search every day."

LinkedIn Turns Ten: In the ten years since LinkedIn was created, the company has reached 225 million members and is growing at more than two members per second.

Click on the image to see what's happened since LinkedIn started in 2003.

SlideShare Celebrates 10 Million Presentation Uploads: More than 10 million presentations have been uploaded to SlideShare.

Check out the top content and professionals on SlideShare, along with the presentation trends across the world.

Some upcoming social media news worth following:

Facebook Rolls Out Video Ads to News Feeds: Adweek reports that Facebook “is launching video ads in a bid to capture some share of TV advertising revenues.”

What do you think? Please share your comments below.

About the Author, Cindy King

Cindy King is the director of editorial for Social Media Examiner. She spent 25 years abroad in international business development and then built her own international business from scratch by using social business networking. Other posts by Cindy King »

http://www.jretechnology.com