The perception of what a celebrity is and who celebrities are continues to change as the internet develops new ways for people to put themselves out there and be seen by the world. Years ago, a celebrity was most likely an actor or musician, and their prestige and recognition grew as they were featured in more movies or as they created more albums and toured the world. In many cases, these celebrities were not just people that were recognized by their fan bases, but also recognized by popular culture at large. Even if someone wasn't listening to Madonna or Michael Jackson, they still knew who these personalities were and listened when they spoke up on social issues (remember "We Are The World"?).
As the social media landscape has developed over the past decade, so has our perception of social media celebrity. These are not people that are household names, but rather people that capitalize on specific interests in order to generate "niche" influence (niche is used lightly here because they can still reach tens of millions of people). These celebrities are not necessarily famous for their powerful singing voice or exemplary acting skills, but instead they have harnessed their unique voice in a way that attracts others like them online. Their voices and viewpoints are regularly featured across a wide spectrum of topics, including politics, pop culture, nonprofit causes, consumer products, media fandoms, and any other subject you can think of. These are the new celebrity influencers to focus on when promoting a nonprofit's campaign and message.
Video is the unparalleled leader in harnessing the voice of social media celebrities, and it appears its importance can only grow from here. According to a recent Cisco report, there is an expectation that internet video traffic will rise from 64 percent in 2014 to over 80 percent in 2019. Platforms like YouTube, Vimeo, Vine, Instagram and Periscope generate tens of millions of views daily and have paved the way for the next generation of influencers and tastemakers. Often video creators have their own blogs or are highly active on Twitter as well, making them that much more of a prime target for a nonprofit's outreach efforts.
Vloggers have already proven themselves as valuable assets for companies such as Snickers, Volkswagen, Pizza Hut, and Nissan. Through the engagement of popular channels like Epic Meal Time and Miss Jessica Harlow, paid advertisement videos can bridge the gap between products and audiences looking for the vlogger's content. Below is a discussion of some nonprofits that have also successfully engaged popular YouTube channels and other video platforms, but these large-scale campaigns are less frequent than their corporate counterparts.
However, it would be no surprise to see the level of nonprofit vlogger engagement increase in the future; according to the Nonprofit Technology Network's 2015 Digital Outlook Report, 96% of nonprofit respondents said they would maintain or increase their focus on video creation with 68% reporting they would increase video throughout 2015. Being able to supplement their existing video assets with promotion from those with a much wider audience can significantly expand their reach to drive both new funding and critical actions.
The short answer is that these internet celebrities already generate generate millions of views per month, and this peer-created content is more trustworthy to their audiences than content created directly by an organization or company. With a built in audience that has confidence in the influencer, a nonprofit's campaign can instantly be broadcast to new audiences that are ready to take action and spread the word. The ability to instantly reach hundreds of thousands of subscribers almost allows for instant "virality," cutting down the guessing game about a video's popularity here.
The most influential video creators have shown a passion for creating content, and as a result, their online voice is typically deliberate and sincere in its messaging. Even comedic celebrities are known to use their voice for the greater good, with satire as their primary medium. Video creators make their content because they feel compelled to share their own experiences and opinions; if they are to share an organization's message, it is because this message aligns with their beliefs.
Finding key opportunities for a nonprofit to engage with a vlogger requires both the right creator and the right message. There are many video celebrities that incorporate specific issues such as public health, bullying, international aid, and literacy into their content, and use the internet as a medium for them to share their thoughts and feelings. Like with most influencer engagement strategies, an influencer that share a nonprofit's message is most likely going to be their most valuable partner. Other aspects to consider when looking for the best types of influencer vloggers to engage with include their tone and approach, reach, their preferred platforms, and the target audience.
One example of finding the right vlogger for the right message comes from YouTube celebrity Tyler Oakley, a well-known LGBT rights and LGBT youth advocate. In early 2015 he was able to speak to his subscriber audience in an effort to raise $500,000 for The Trevor Project, an organization that provides crisis intervention and suicide prevention for LGBTQ youth. As a result of his efforts, Tyler even won a DoGooder Video Award for YouTube creators.
Many web video celebrities have taken up many other causes that are important to them and their audiences. Video gaming guru PewDiePie was able to raise more than $630,000 for Save the Children, while Internet sensation Kid President was able to promote #BookItForward, an initiative to share your favorite books with others. The comedy team Smosh was able to use their channel as a way to humorously act out being parents, while simultaneously driving over 52,000 people to their DoSomething.org campaign to deter teen pregnancy.
For nonprofits online, another essential aspect of the video and social community around it is just that: community. Everyone is offered an opportunity to tell their story, and everyone has the ability to listen and engage with others. Many organizations offer a "Share your story" feature that engages a supporter and allows them to share their perspective while simultaneously uplifting the campaign. One recent example comes from Define American, who urged supporters to share what it means for them to be American in the wake of racism.
(RED) made history for the most Vine recordings in a single day by asking their supporters to share short videos with the hashtag #REDWorldRecord. This campaign was intended to raise awareness about the 32nd anniversary of the day AIDS was discovered, and urge participants to help deliver an AIDS-free generation. Both celebrity Vine users and others contributed videos.
Newer platforms such as Periscope are building dedicated fanbases and nonprofit importance as well. The app itself is free, and allows for users to sign up with their Twitter accounts and share content with pre-existing Twitter networks. Many celebrities are already using the platform as a way to communicate with their supporters in real time, and list of influential users will most likely continue to grow as the service becomes more widely adopted.
For nonprofits, there are numerous opportunities to use the platform for good. Staff and/or volunteers can share updates from the field, live events can be easily shared with others, and crowdsourced content can allow supporters to voice their thoughts directly to the organization.
As a nonprofit, the first step to building a successful vlogger engagement to campaign is to research those discussing issues related to your key issues with others. Their audience doesn't need to be massive – often times the most dedicated audiences are between 5,000 and 100,000 subscribers. Watch their videos, follow them on Twitter, check out their Vines, and watch a live Periscope feed if they have one.
If their voice is right for promoting your message, then reach out with the request to share an important action. This could include spreading the campaign word with a specific hashtag, raising funding for those in need, or driving others to share their own videos. If the influencer also happens to be on your email list, thank them for their past support and highlight their potential value to a future campaign. The ultimate goal is to be genuine, transparent, and allow them to share their own message about how great your work is, so just be ready to relinquish some control and let them do what made them so popular in the first place.
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Original source: Why Nonprofits Should Connect With Vloggers.
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The Obama campaign's use of social media in 2008 has been lauded as a factor in his successful election.
And Sanders doesn't follow the rules. On Facebook, he shares quotations as images. He posts long status updates. His team doesn't use keywords to be more searchable.
The indie artist, Goldroom, has been releasing four music videos this week on Snapchat's Snap channel, which is accessible on the Discover tab of the app. Also available around the music video releases are behinds-the-scenes exclusive content, including making-of videos and interviews, all with special Snapchat share buttons, of course.
Infographic courtesy of: whoishostingthis. This post originally appeared on Irfan Ahmad's blog.
This post could have created more engagement with the audience, had it been created with a little less text. The post received 37 likes and only five shares. You know the saying, "less is more", well when it comes to using text in Facebook posts that tends to be true more often than not. What can you do? Use different types of images and video that can get across the message with fewer words. In fact, it's been shown that posts with 80 characters or less in length have 27% higher engagement rates.The first rule of posting images on Facebook: make sure they are the right size! Images that are not optimized for Facebook can reflect a few negative vibes to your followers: a lack of professionalism and detail. Those types of vibes do not cause your followers to stop and interact with you. Would you like, comment, or share this? Probably not.
In addition, images that are not optimized are less likely to get through Facebook's filter. Facebook filters the feed that each and every one of us see, in hopes of keeping us on Facebook as long as possible. Images that are not optimized don't fit that mold."Every time someone visits News Feed there are on average 1,500 potential stories from friends, people they follow and Pages for them to see, and most people don't have enough time to see them all." – Lars Backstrom of Facebook It's simple, use the right sizes. If you need help sizing the images try using Pablo by Buffer, Canva, PicMonkey, or Picresize.Cover pictures: 851 x 315 pixels (minimum size: 399 x 150 pixels)Profile pictures: 180 x 180 pixels (shown as 160 x160)Post pictures: 1,200 x 630 pixels (maximum width in Facebook feed:470 pixels, maximum width in pages: 504 pixels)You have worked hard to create an image or set of images to use in a new marketing campaign. You have optimized all the images to be the right size for each social network, but alas there is still one problem: the second someone shares it and then it gets shared again and goes viral no one will know who created it.Take a look at that image. You know it relates to poverty and malnutrition, but you have no idea who stands behind it. That's a shame and a growth stunt – you don't want that!
Jack Dorsey, CEO of both Twitter and Square said,"Make every detail perfect, and limit the number of details to perfect", and he is 100% correct. The connection to watermarks is simple: you've spent time planning and then creating the images, but without adding a watermark you're missing a small, yet crucial detail. See the watermark?
This my friends may be the biggest mistake of them all, because of the damage that it can cause to your brand. I found this a while back on the Help Scout Blog and knew I had to share this with you. Astonishing, no?
Customer support, experience, or success (however you call it) is the base to your business. If your customer support is just average, you're in for an uphill battle. This is just one of dozens of other unanswered comments on the same page.You don't need to move mountains – just guide your customers on the right path. You can choose to give the customer a solution on the spot, or share with them your email address. Personally, transparency is number one in my book, so I like to see a solution given on the spot. After all, what's better: exceeding, meeting, or not meeting customer expectations? You know the answer.Check out our post: 5 Tips to Improve Your Customer Service on FacebookDo you eat the same thing everyday? Imagine having the same breakfast, lunch, and dinner for a month. Not something fun to think about. Now imagine, your favorite brand started sharing the exact same thing every day. The same image (or a similar version), with the same general text. You'd get bored of that pretty quickly, no?One of the mistakes that many Facebook Page managers make is thinking that they can just share blog posts or images. In reality, a successful page has variety of different content.Mix and match. Like posting too much and using too much text, the solution that will lead to more interactions will be created after you've tested what followers love, like, and hate. Try using GIFs, images with and without text, relevant articles, videos, infographics, tutorials, behind the scenes stories, discuss future collections, and ask followers for their opinions!Notice that the images vary from post to post, and they also make sure to use video to interact with their followers (one video got 50+ likes and the other recent video got 80+ likes)!
We all want to get in front of as many of our fans as possible. That being said, there is a right and wrong way of getting in front of a larger audience. Posting too much can derail your path to getting in front of more fans and actually turn away followers that have had enough.Instead of trying to boost the reach of a certain post by making it more engaging, many online professionals try to post more often in hopes of reaching more people altogether. That though, is not the solution. Facebook knows how to treat someone that behaves well and how to discipline someone that isn't behaving.Quality beats quantity when it comes to engaging your community on social media. The general rule of thumb is to post at most twice a day to Facebook. These are the results from a HubSpot study.
If you've got more than 10,000 followers then posting twice a day is the right move as it can lead to an increase in the number of clicks per post. On the other end of the spectrum, pages with fewer than 10,000 followers received fewer clicks per post when they increased the quantity of posts: companies with less than 10,000 followers that post more than 60 times a month receive 60% fewer clicks per post than those companies that post five or fewer times a month.Your cover image is meant to make you stand out. By looking at the image visitors should know what brand it is and what it does – regardless of where they stumble across the image (on the page or in a Google image search).Do you know who this represents?
What about this one?
Both are huge brands, making a small mistake that has a big cost. They're both generic images that could be used by another thousand or so Facebook pages.Before a visitor sees any of your posts, they first see your profile and cover images. With the size that Facebook offers for your cover image being more than enough, it would be a shame not to capitalize on the opportunity to make a lasting first impression.What does your brand represent? Answer that question and then put the words into an image. Unlike the above cover images, with both of these you know exactly what you are looking at.
The internet is a very dense marketplace. Everyone is selling something. Basically, the internet is one giant shopping mall. When you are trying to trying to convert interactions into sales one of the ingredients that'll increase the likelihood of an engaged follower turning into a purchaser is by creating trust.You don't create trust when you don't fill out all the information that Facebook requests. Are you hurting the level of trust? Not for sure, but if you are given a way to increase the level of trust you should take it. Don't forget the small details.Filling out the information about your business can only help you and put you on the right trajectory to creating a trusted brand. Don't give people an excuse not to buy from you. See in this example, how they filled in all the information, including a long description that differs from the shorter one and they added the contact email twice.
There is no doubt about it: we all want our Facebook marketing efforts to lead to an increase in sales. There are certain strategies that can lead to an increase in sales. There are also strategies that can decrease sales and also make your Facebook page less attractive. People enjoy making purchases online, and Facebook is no different. However, just sharing a picture of a product and stating that it is available for $15.99 is not the way to increase your sales. If you make your Facebook page followers feel as if they've just walked into a retail store with pushy sales people, sales won't improve.The best converting Facebook advertisements have one thing in common: they don't sell the product, rather they share a story or the benefits that come with using the product. One of the best practices for increasing sales via your Facebook page includes using a Facebook shop with marketing campaigns, such as StoreYa's Group Deal or Scratch & Win which give followers the social shopping experience they are looking for.Here's a great example. They don't use a lot of text, but the text used matches perfectly with the image. They also added a reminder about a free product, and shared the link to the pictured product. This post gets two things right, it helps them sell and engages their followers.
Now that you know what to avoid, and how to correct the problems, take a look at your Facebook page. Are you practicing any of these deadly Facebook mistakes? If so, see how the suggested solutions can be implemented to make sure your Facebook page becomes the coolest place on the block!