Sunday, August 2, 2015

How to Overcome Your Biggest Challenges in Content Marketing


How to Overcome Your Biggest Challenges in Content Marketing | Social Media TodayBrands today simply don't have the luxury of sitting back and hoping that their brand identity will be enough to bring customers their way. Not only is transparency increasingly important in the modern world of marketing, but consumers today demand increased interaction – if your brand isn't able to deliver this type of interaction and transparency, it's likely that you'll fall behind the competition. And more often than not, the best way to meet such expectations is through content.

The goal of content marketing is to grow your audience, build trust, and establish relationships with prospective customers. Statistics reveal the importance of content in modern marketing - according to the CMO Council, 78% of consumers believe that a brand offering content desires to establish a relationship with them. Marketing Profs further points out that after reading a brand's content, 70% of consumers feel closer to that brand. Given such data, the importance of content in a robust marketing strategy cannot be denied.

Unfortunately, many brands still experience difficulties in establishing a content marketing campaign. Regardless of how many challenges your brand faces, the fact remains that you can no longer afford to ignore the importance of content marketing.

One of the most common and biggest challenges faced by brands when it comes to developing a content marketing program is simply not knowing where to begin. Whether it's trying to figure out which platforms to focus on or what to include, many brands remain unsure about how to get their content marketing strategies off the ground. Facing a blank sheet of paper is intimidating, but it's important to get started on planning your strategy. Prior to that, do your research to determine who you want to target.

Along with identifying your target audience, you also need to know where to find your target audience. Today's online world can be dispersed across a broad spectrum of platforms, including various social media networks. Rather than trying to target everyone, everywhere, it's important to drill down your metrics to determine the best places to find the customers most likely to be interested in your content.

Developing a list of the content that you wish to create and a publication calendar can also be a good way to get started launching your content marketing campaign. This method will also help to keep you accountable for ensuring your content is published on time. If you need more assistance in publishing your content, consider making use of the many tools available today, such as TweetDeck, SocialOomph, or Crowdbooster, all of which will allow you to schedule and streamline your content publishing schedule.

Content marketing is a great way to drive business, but it's not necessarily free of cost. You'll need to either outsource the work or invest the time and skills required to handle it on your own. This naturally comes at some cost, which can put a strain on your budget, especially if you are just launching your business. The reality, however, is that you can't afford not to invest in content marketing. By not doing so, you're giving your competitors an edge. 

When your budget is tight, yet you know you need to implement a strong content marketing strategy, one of the best ways to stretch your resources is to focus on quality rather than quantity. Many new companies fall into the trap of thinking that the more content they produce, the better. While more may be better in some areas of life, that's not necessarily the case with content marketing. By focusing on producing a few great topics in a consistent manner, rather than churning out a lot of inferior content, you'll be able to save money and do a better job of promoting your brand.

As challenging as it may be to get started with a content marketing program, overcoming those obstacles is essential to succeeding in today's competitive market.

Main image via Shutterstock

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Original source: How to Overcome Your Biggest Challenges in Content Marketing.
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Facebook Introduces New Video Metrics to Help Maximize Video Campaigns


Facebook Introduces New Video Metrics to Help Maximize Video Campaigns | Social Media TodayGiven the increases in engagement figures, it's no surprise that Facebook has put a major emphasis on video content over the last six months. Back in April, The Social Network reported that it's now serving, on average, four billion video views per day, with 75% of them on mobile. This was up from the three billion views they reported at the end of 2014. The introduction of autoplay video and embeddable Facebook video content has changed the Facebook landscape, making it increasingly more of a video platform and putting in direct competition with long-time online video title holder YouTube. But one element that's held Facebook's video dominance back has been the lack of specific metrics for video content or issues with data accuracy in Facebook's video tracking data. Zuckerberg and Co have moved to fix this, introducing a new video analytics dashboard within Page Insights.

Facebook's new video insights, available on a separate tab within your Page Insights dashboard, will provide page owners and admins with a range of data on video content performance including:

Views and 30-second viewsTop videos within a specified date rangeMetrics on videos shared from other pages

Such insights will be invaluable for marketers looking to better utilize video as part of their Facebook strategy – and a growing number of brands are doing just that, with Facebook video among the most engaging content options available on the platform at present. And in times of these times of organic reach disintegration, we need all the engagement we can get.

Facebook Introduces New Video Metrics to Help Maximize Video Campaigns | Social Media Today

In the official announcement, Facebook breaks down the metrics available, saying that:

"In the past, Page owners have only been able to see metrics on a per video basis. With this new tab, they will now be able to understand views and 30-second views in aggregate at the Page level based on any custom date range as well."

The data can be broken down to 'organic versus paid', 'auto-played versus click-to-play' and 'unique vs. repeat views'. Page admins will also be able to break view activity by time periods, enabling brands to get a more comprehensive understanding of what's working, and when, with their Facebook video content. The data will also allow highlight historic performance benchmarks, enabling page owners to see how their content is performing against averages.

Facebook Introduces New Video Metrics to Help Maximize Video Campaigns | Social Media Today

Page admins will also be able to access an overview of top videos based on reach, views or average completion rates, narrowed down to specific date ranges as required, along with the same stats on videos that have been shared from other pages – which is a solid addition to the data.

Facebook Introduces New Video Metrics to Help Maximize Video Campaigns | Social Media TodayThis is great and valuable insight, and will go a long way to helping pages better understand and manage their video content on Facebook. There have been reported issues in recent times with Facebook video metrics not showing up accurate data, particularly when exporting data from extended periods of time. But Facebook has attributed those reports to system glitches which have been alleviated as part of this overhaul of video metrics.

The addition of detailed Facebook video metrics will be a boost for brands looking to get the most out of their video content on the platform. As evident in the numbers, the value Facebook video is increasing, and we've seen other platforms like Twitter moving to integrate autoplay content following Facebook's leading, reinforcing the potential value of this approach. Reports have even suggested that Facebook may soon beat out YouTube in online video advertising, with Facebook on track to outpace Google's video giant in the near future. There are even suggestions that Facebook may be considering its own live-streaming option to compete with the likes of Meerkat and Periscope, though such a feature is very speculative at this stage.

Improved mobile connectivity means video is now widely accessible, and is becoming the ideal communications medium to reach your audience. If you're not utilizing or thinking about utilizing video content in your Facebook marketing mix, it may be time, with the introduction of improved metrics, to consider it. The ease of production and distribution of video content is quickly making it an expected element – and even if it doesn't work for your audience, now you'll have the numbers to make a more informed decision on its potential for your brand.    

Main image via Michal Ludwiczak/Shutterstock

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Original source: Facebook Introduces New Video Metrics to Help Maximize Video Campaigns.
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Instagram Expands Ad Platform: This Week in Social Media


By Cindy King
Published June 6, 2015 Printer-Friendly

social media researchWelcome to our weekly edition of what's hot in social media news.

To help you stay up to date with social media, here are some of the news items that caught our attention.

Instagram Expands its Advertising Platform to All Companies:  As Instagram continues to build its ad platform, it is "focused on three key areas: Expanding ad offerings to include action-oriented formats, enabling more targeting capabilities, and making it easier for businesses large and small to buy ads on Instagram."

Instagram Expands Ad Platform In the coming weeks, "people will be able to learn about a product or service and then take action directly from an ad to sign up on a website, buy a product, or download an app."

Twitter Announces the Twitter Official Partner Program: "The launch of the Twitter Official Partner Program brings together our strategic partners from the Twitter Certified Program and the Twitter Marketing Platform Partner Program"

Twitter Official Partner Program "Twitter Official Partners have been recognized by Twitter because of their high-quality products or expert-level services and proven success on Twitter."

Other upcoming social media news worth following:

Pinterest Will Roll Out Buyable Pins: In a few weeks, Pinterest will be "introducing buyable Pins—just another way to bring the creative ideas you find on Pinterest to life."

pinterest buyable pins "When you spot a Pin with a blue price, you'll know you can buy it right from the app."

Facebook Now Supports Animated GIFs in the News Feed: Facebook is "rolling out support for animated GIFs in News Feed. This is so you can share more fun, expressive things with your friends on Facebook."

Facebook Test "Saved Replies": This new feature, "available now to a select group of business owners via the messaging interface on Facebook Pages, offers a simple tool that lets a Page admin create a new reply, save it for later use, and even search through their list of replies to find the one they need."

YouTube Launches Music Insights: This new data tool "gives the music community more insight into YouTube views to grow their success on and off of YouTube."

YouTube Music Insights Music Insights give you "a full picture of how fans are engaging with music on YouTube."

Here's a couple of cool social media tools worth checking out:

Splice: An iOS that app helps you "easily create videos and slideshows, with no length limits, watermarks, or ads. Includes free filters, songs, sound effects, text overlays, transitions, and precise editing tools."

splice ios app "Simple and powerful, Splice is the best video editor for your iPhone!"

Sigstr: A cloud-based central management tool that appends marketing content and campaigns to your company email signatures.

sigstra email signature "Simply update campaigns at Sigstr.com, and the new campaigns are appended to the email signatures of each user."

How to Use Facebook Offers

The State of Customer Service Experience 2015: According to a new survey from management consulting firm, The Northridge Group, 33% of consumers who use social media to contact brands with a customer service issues never get a response. 76% say they have to engage with a brand two or more times on social media before a customer service inquiry or issue is resolved. Overall, the respondents rated social media lowest of all channels in their experience resolving customer service issues.

2015 Wayin Real-Time Marketing Report: This survey of 200 real-time marketers at companies with more than $100 million in revenue confirms that the marketing landscape is changing as brands rely more on real-time moments rather than planned marketing campaigns. While a quarter of marketers define a "real-time" response as happening within seconds, only 4% can react to breaking news on social media in less than a minute. Almost half can't respond to breaking news on social media within 30 minutes and almost a quarter (24%) say it takes their teams an hour or more to respond.  The report also explores what blend of tactics, tools and investment real-time marketing really takes.

2015 Social Media Marketing Trends: A recent survey of 600 marketers commissioned by Simply Measured and TrustRadius found that 60% of respondents named "measuring ROI" as one of their top three challenges. In addition, 50% said "tying social activities to business outcomes" was one of their top three challenges. The survey covered a variety of trends and challenges focused on social media marketing.

"Hype or Ripe" Study: Greenlight Digital commissioned a survey of a 100 senior marketers to discover what technologies are considered over-hyped versus ripe for investment. The study reveals that 28% plan to experiment with mobile messaging and 19% plan to integrate live-streaming apps, Periscope and Meerkat, into 2015 marketing campaigns. However, they fear investing in the wrong one, with one in ten (12%) having made this costly mistake in the past.

How Fortune 500 Companies Engage Talent on Twitter: According to a recent report from Software Advice, 35% of Fortune 500 companies have an active Twitter account dedicated to recruiting. Of those, 64% tweet from it 1-3 times per day. The findings also show that 58% of job seekers use Twitter in their job search. Yet, nearly half of respondents say the companies are "ineffective" at using Twitter to post frequent job openings (47%) and communicate with job seekers (43%).

Programmatic Branding: Findings in a new study from Econsultancy and Quantcast reveals  62% of marketers are using programmatic advertising for brand campaigns as opposed to direct response, with its key benefits cited as: efficiency, reduced ad costs and improved targeting. On average, 40% of programmatic spending goes towards branding campaigns, with marketers expecting a 37% increase in their spend by 2017.

Twitter Analysis of Fashion Bloggers and Brands: In a new comparative analysis of Twitter followers, SocialBro discovered that top fashion bloggers like Chiara Ferragni and Leandra Medine can have more influence on potential buyers than celebrities and even rival established fashion media titles such as Vogue. The report suggests that brands which fail to connect with such high-powered fashion influencers on social media are missing out.

SocietyJoin the Social Media Marketing Society: Social Media Examiner's NEW Society is an exclusive membership community designed to keep marketers on the leading edge of social media.

The Society will help you discover new ideas, avoid trial and error, implement the newest social tactics and find what works best with social media marketing.

Exclusive Training: We're putting together content that's even more in-depth than anything we present anywhere else. We'll show you, step-by-step, how to implement the latest in social media marketing using Facebook, Twitter, LinkedIn and beyond.

Community of Marketers: The Society is much more than just a place where you'll receive top-notch marketing training.

You'll be able to connect with other marketers in our online forums and live Society Hangouts. There are already amazing discussions going on among the 1000+ marketers who made the investment in the Society.

Enrollment in the Society is only open until June 30th, and you won't be able to register again until 2016.

Click here to watch a behind-the-scenes video and discover more about the Society.

What do you think? Have you tried Instagram Ads? Please share your comments below.

(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "//connect.facebook.net/en_US/sdk.js#xfbml=1&appId=167506593384213&version=v2.0″; fjs.parentNode.insertBefore(js, fjs);}(document, 'script', 'facebook-jssdk'));About the Author, Cindy King

Cindy King is the director of editorial for Social Media Examiner. She spent 25 years abroad in international business development and then built her own international business from scratch by using social business networking. Other posts by Cindy King »

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Original source: Instagram Expands Ad Platform: This Week in Social Media.
http://www.jretechnology.com

Saturday, August 1, 2015

3 Tools to Gain More Twitter Followers


Gaining Twitter followers is one thing, and engagement is another. Sometimes you just want to get those follower numbers up–to jumpstart a business, for example, get those RTs and favorites rolling in…

The number is just that: a number. But here's some tools that will help you gain followers on Twitter quickly.

Fiverr–so called for the meager price you pay to get started with the site ($5) is a "marketplace for creative and professional services." Among freelancers looking to make your next video animation project, there are folks offering to give you 10,000 Twitter followers for just five bucks. The followers will be fake, though, and the idea is that they make you look more legitimate than you are, which does happen to lure in true blue fans of your business.

There are risks with this, of course. If discovered–and more people are hip to services like Fiverr these days–it looks kind of sad, not to mention ethically dubious, according to some. And once you do have all those fake followers in the mix, your chances of measuring real ROI will be pretty much shot for a while.

But if buying 10,000 fake followers helps you find 500 true, engaged followers, perhaps there's an upside.

?

To put it simply: ManageFlitter helps you find users you should follow, as well as tells you which users to unfollow. It shows you who you've followed who hasn't followed back (sniff), people who still look like eggs, and who could help you gain traction as predicted by the "golden ratio" of followers to following to tweets. (If a person has more followers than following, they probably have some pretty good clout worth tapping into).

For businesses trying to grow quickly, using ManageFlitter would go something like this: Wake up, follow 100 users (that's the max per day). Go to bed, wake up, remove any users who have not followed you back, follow 100 more users. Repeat.

Great content is one, sure-fire way to gain loyal followers on Twitter. To that end, tools like Twibble help you link your web feed directly to your Twitter account, and let you schedule tweets to ensure you're giving your followers a healthy diet of good content.

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Original source: 3 Tools to Gain More Twitter Followers.
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Fifty Shades of Disaster: Lessons from the Twitter Q&A of E.L. James


[blushes]

E.L. James, via Shutterstock

E.L. James, the massively successful author of the 50 Shades of Grey series of books, recently held a question and answer session on Twitter. It did not go well.

As reported by quite a few news outlets, legitimate questions for James were overwhelmed by tweets from those who were, let's say, less than enthused by James's work. These tweets came in a wide variety of flavors. Some of the tweets were just mean:

meanSome of the tweets were mean, but witty:

wittySome were silly or absurd:

wait, what?But most dug directly into the criticisms of the Grey series that should have convinced the author's publicist to keep James the hell away from an open platform like Twitter:

abuseouchIt did not help that whoever was running the Q&A felt the need to block a lot of those participating. This is fine for those who were just being jerks (albeit funny jerks):

jerks

But not so much for those who had very real concerns that should have been addressed:

concerns

This may seem like they are beating up on E.L. James but, as E! Online very astutely observed, "literally anyone on Earth should have known that an open forum for one of the most divisive books in recent history, on one of the most open social media platforms, would only result in disaster." Perhaps we should leave some sympathy for James and reserve our condescension and ire for the author's publicist and/or marketing team and/or whoever thought this would be a good idea.

The lesson for marketers is a pretty straightforward one: If the person, brand, or work that you're marketing is divisive, don't use a platform which literally anyone can participate in for promotion. Marketers and publicists want to use social media for a fun, innovative way to advertise, but they want to do so on their own terms. It is imperative that they realize that, on social media, they will have to do their work on everyone's terms.

Don't feel too bad for E.L. James, however. Her book series has sold over 125 million copies, which is close to one book for every other adult in the United States. So, as disastrous as the Twitter Q&A was, she can just head home and take some time to enjoy the monstrously large piles of cash that she must have stacked here and there around the house.

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Original source: Fifty Shades of Disaster: Lessons from the Twitter Q&A of E.L. James.
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5 Things Social Media Professionals Need to Know About Facebook Place Tips


5 Things Social Media Professionals Need to Know About Facebook Place Tips | Social Media Today

Upon waking up in a hotel this morning, a prompt on Facebook to explore my hotel's "Place Tips" greeted me. What a great new tool and a future way for Facebook to monetize geo-based location features (although Facebook says they have no plans to place ads, I find that hard to believe).

Introduced earlier this month, Place Tips gathers useful information about a business or landmark and shows it at the top of the News Feed for in-store visitors.

So what does this mean for social media managers? In this post I'll review the 'ins and outs' of the business applications of Place Tips on Facebook.

It's vitally important to stress to brands and page admins that now, if a patron is sitting in your hotel, restaurant, brick and mortar location, they no longer have to do a search for the page. I wasn't sitting at the front desk thinking "hmmm, I wonder if this hotel is on Facebook", Facebook pushed the notification to the top of my news feed and then curiosity killed the cat and I was intrigued to view photos, reviews and posts from hotel guests. In summary, Facebook has created a proactive way to showcase brands (bye bye Foursquare and Merchant Circle). Ask yourself what you want yuor brand presence to convey or display to people within it's proximity.

This is just even more of an argument to put an emphasis on user-generated content (UGC) and allow brand patrons to say how great a company is. I tell each and every one of my clients that their goal is to not say how great they are, but to let their brand ambassadors say how great they are. Place Tips puts true emphasis on users photos, reviews and comments. As a social media manager are you doing all you can to help facilitate UGC?

There's opportunity within Place Tips to capture some organic likes. When you click to explore the places tips, Facebook then prompts you to check-in, message the brand or like their page. SCORE! I can't stress enough that one-day, I bet, pages will have to pay for the like button to appear so lets enjoy this why it lasts.

As far as I'm concerned, this is a fantastic opportunity to win some organic impressions as well. As a social media manager, I'm sure you can relate that some days it can feel like a battle just to have a fighting chance to be seen. Here's your chance. Be sure your brand page has fresh photos, reviews, cover photo and content.

Send your client or future prospects and email with a summary about what this means to their brand. I love impressing my clients with how in-tune I am with updates in the social media world. Let's spread some good cheer and let our clients know about Facebook Place Tips.

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Original source: 5 Things Social Media Professionals Need to Know About Facebook Place Tips.
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Why Native Advertising Fails


In the last few years, native advertising has been in vogue. Indeed, media companies touted it as the savior of publishing. More and more publishers offer it. Even the Grey Lady. Native advertising is when brands create or commission their own content and then pay publishers—like Forbes or The New York Times—to present that paid content in a similar manner to regular content. It looks like content. But it is actually advertising. In a perfect world, native advertising lets a brand access the audience of The New York Times in the same way that the news does.

"Brands want their message relayed to customers in a way that does not interrupt but adds to the experience," writes Tony Haile of Chartbeat.

But does it work? Haile's team did an experiment and analyzed billions of views. It turns out that a typical article online gets more than 15 seconds of engagement from about 2/3 of the people who click on it. But the average piece of native ad content only gets more than 15 seconds of engagement from 1/3 of people who click on it. While 71% of viewers scroll down on regular content, only 24% scroll down on native ad content. And even then, among the 24% of people who scroll, only 2/3 won't make it past the first third of the article.

"The truth is that while the emperor that is native advertising might not be naked, he's almost certainly only wearing a thong," writes Haile.

Often, brands aren't getting what they are paying for when they buy native advertising. They are not getting the attention of the publication's audience. Not by a long shot. And why is it failing? Because native ad content doesn't serve the needs of the publication's audience. If it did, they'd read more of it.

Haile says that some sites—like Gizmodo and Refinery29—optimize both their content and their native ads that their visitors come to their site for. On those sites, native ads do just as well as actual content.

What's the lesson? Should we give up on native advertising? Haile says that native advertising has the potential to be a powerful way to communicate. That it could reach way more people than a brand's homepage ever could. But only if native advertising actually provides information or entertainment that the viewers want. No tricks. Just high quality content.

"Driving traffic to content that no one is reading is a waste of time and money," writes Haile. But creating native ads that people actually want to read could be a gold mine.

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Original source: Why Native Advertising Fails.
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